/* ════════════════════════════════════════════════════════════
   Integration Hub — Portal de Suporte · style.css
   Paleta: navy #080e20 · azul IH #1d3faa / #3b82f6 · Inter
   ════════════════════════════════════════════════════════════ */
:root{
  --bg:        #080e20;
  --bg-soft:   #0c1428;
  --surface:   #101a33;
  --surface-2: #15203d;
  --line:      rgba(148,163,184,.14);
  --blue:      #1d3faa;
  --blue-br:   #3b82f6;
  --blue-soft: rgba(59,130,246,.12);
  --text:      #e6ecf8;
  --muted:     #8a97b0;
  --green:     #10b981;
  --amber:     #f59e0b;
  --indigo:    #6366f1;
  --sky:       #0ea5e9;
  --red:       #ef4444;
  --radius:    14px;
  --font:      'Inter', 'Segoe UI', system-ui, sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html,body{height:100%}
body{
  font-family:var(--font);
  background:var(--bg);
  color:var(--text);
  -webkit-font-smoothing:antialiased;
  font-size:15px; line-height:1.55;
}
a{color:var(--blue-br);text-decoration:none}
a:hover{text-decoration:underline}
:focus-visible{outline:2px solid var(--blue-br);outline-offset:2px}

/* ── Fundo orbital (assinatura 365°) ─────────────────────── */
.orbit-bg{position:fixed;inset:0;z-index:0;overflow:hidden;pointer-events:none}
.orbit-bg::before,.orbit-bg::after{
  content:"";position:absolute;border-radius:50%;
  border:1px solid rgba(59,130,246,.10);
}
.orbit-bg::before{width:1200px;height:1200px;top:-500px;right:-400px}
.orbit-bg::after{width:760px;height:760px;top:-280px;right:-180px;border-color:rgba(59,130,246,.16)}
.orbit-glow{
  position:absolute;width:560px;height:560px;border-radius:50%;
  background:radial-gradient(circle,rgba(29,63,170,.32),transparent 65%);
  top:-160px;right:-80px;filter:blur(8px);
}
@media (prefers-reduced-motion: no-preference){
  .orbit-glow{animation:breathe 9s ease-in-out infinite alternate}
  @keyframes breathe{from{opacity:.7}to{opacity:1}}
}

/* ── Login ───────────────────────────────────────────────── */
.login-wrap{
  position:relative;z-index:1;min-height:100vh;
  display:grid;grid-template-columns:1.05fr 1fr;
}
.login-brand{
  display:flex;flex-direction:column;justify-content:space-between;
  padding:56px 64px;border-right:1px solid var(--line);
  background:linear-gradient(160deg,rgba(29,63,170,.14),transparent 55%);
}
.login-brand .logo{height:40px;width:auto;align-self:flex-start}
.login-brand h1{
  font-size:clamp(30px,3.4vw,46px);font-weight:800;letter-spacing:-.02em;
  line-height:1.12;max-width:14ch;
}
.login-brand h1 em{font-style:normal;color:var(--blue-br)}
.login-brand p.lead{color:var(--muted);max-width:46ch;margin-top:14px}
.suite-badges{display:flex;flex-wrap:wrap;gap:10px;margin-top:26px}
.badge{
  font-size:11px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;
  padding:6px 12px;border-radius:999px;border:1px solid var(--line);
  background:var(--surface);color:var(--muted);
}
.badge i{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:7px;vertical-align:0}
.login-brand .foot{color:var(--muted);font-size:12.5px;letter-spacing:.14em;text-transform:uppercase}

.login-panel{display:flex;align-items:center;justify-content:center;padding:48px 32px}
.card{
  width:100%;max-width:420px;background:var(--surface);
  border:1px solid var(--line);border-radius:var(--radius);
  padding:36px 34px;box-shadow:0 24px 60px rgba(3,7,18,.45);
}
.card h2{font-size:21px;font-weight:700;letter-spacing:-.01em}
.card p.sub{color:var(--muted);font-size:13.5px;margin:6px 0 26px}

label{display:block;font-size:12.5px;font-weight:600;color:var(--muted);
  letter-spacing:.04em;text-transform:uppercase;margin:0 0 7px}
.field{margin-bottom:18px}
input[type=text],input[type=password],input[type=email],select,textarea{
  width:100%;background:var(--bg-soft);color:var(--text);
  border:1px solid var(--line);border-radius:10px;
  padding:12px 14px;font:inherit;font-size:14.5px;
  transition:border-color .15s;
}
input:focus,select:focus,textarea:focus{border-color:var(--blue-br);outline:none}
.hint{font-size:12px;color:var(--muted);margin-top:6px}

.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:8px;
  font:inherit;font-weight:600;font-size:14.5px;cursor:pointer;
  border:none;border-radius:10px;padding:12px 22px;
  background:linear-gradient(135deg,var(--blue),var(--blue-br));
  color:#fff;transition:filter .15s, transform .08s;
}
.btn:hover{filter:brightness(1.12)}
.btn:active{transform:translateY(1px)}
.btn.block{width:100%}
.btn.ghost{background:transparent;border:1px solid var(--line);color:var(--text)}
.btn.ghost:hover{border-color:var(--blue-br)}

.alert{border-radius:10px;padding:12px 14px;font-size:13.5px;margin-bottom:20px;border:1px solid}
.alert.error{background:rgba(239,68,68,.10);border-color:rgba(239,68,68,.35);color:#fca5a5}
.alert.ok{background:rgba(16,185,129,.10);border-color:rgba(16,185,129,.35);color:#6ee7b7}

/* ── Layout autenticado ──────────────────────────────────── */
.topbar{
  position:sticky;top:0;z-index:5;
  display:flex;align-items:center;gap:22px;
  padding:14px 28px;background:rgba(8,14,32,.85);backdrop-filter:blur(10px);
  border-bottom:1px solid var(--line);
}
.topbar .logo{height:30px}
.topbar nav{display:flex;gap:6px;margin-left:8px}
.topbar nav a{
  color:var(--muted);font-size:14px;font-weight:600;
  padding:8px 14px;border-radius:9px;
}
.topbar nav a:hover{color:var(--text);text-decoration:none;background:var(--blue-soft)}
.topbar nav a.active{color:#fff;background:var(--blue-soft)}
.topbar .spacer{flex:1}
.contract-chip{
  font-size:12.5px;color:var(--muted);
  border:1px solid var(--line);border-radius:999px;padding:6px 14px;
  background:var(--surface);
}
.contract-chip b{color:var(--text);font-weight:600}
.userbox{font-size:13.5px;color:var(--muted)}
.userbox a{color:var(--muted);margin-left:12px}

.container{position:relative;z-index:1;max-width:1080px;margin:0 auto;padding:36px 28px 64px}
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:26px}
.page-head h1{font-size:26px;font-weight:800;letter-spacing:-.02em}
.page-head p{color:var(--muted);font-size:14px;margin-top:4px}

/* ── Tabela de tickets ───────────────────────────────────── */
.tickets{width:100%;border-collapse:separate;border-spacing:0 8px}
.tickets th{
  text-align:left;font-size:11.5px;font-weight:700;color:var(--muted);
  letter-spacing:.08em;text-transform:uppercase;padding:0 16px 4px;
}
.tickets td{
  background:var(--surface);padding:15px 16px;font-size:14px;
  border-top:1px solid var(--line);border-bottom:1px solid var(--line);
}
.tickets tr.row{cursor:pointer;transition:transform .08s}
.tickets tr.row:hover td{background:var(--surface-2)}
.tickets td:first-child{border-left:1px solid var(--line);border-radius:12px 0 0 12px}
.tickets td:last-child{border-right:1px solid var(--line);border-radius:0 12px 12px 0}
.tid{font-weight:700;color:var(--blue-br);white-space:nowrap}
.tsub{font-weight:600}
.tmeta{color:var(--muted);font-size:12.5px;white-space:nowrap}

.pill{
  display:inline-flex;align-items:center;gap:7px;
  font-size:12px;font-weight:700;padding:5px 12px;border-radius:999px;
  white-space:nowrap;
}
.pill::before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}
.st-open    {color:#93c5fd;background:rgba(59,130,246,.14)}
.st-pending {color:#fcd34d;background:rgba(245,158,11,.14)}
.st-snoozed {color:#c4b5fd;background:rgba(99,102,241,.14)}
.st-resolved{color:#6ee7b7;background:rgba(16,185,129,.14)}
.st-unknown {color:var(--muted);background:var(--surface-2)}

.prod-tag{
  display:inline-block;font-size:11px;font-weight:800;letter-spacing:.06em;
  text-transform:uppercase;padding:4px 10px;border-radius:6px;color:#fff;
}

.empty{
  text-align:center;padding:64px 24px;color:var(--muted);
  border:1px dashed var(--line);border-radius:var(--radius);
}
.empty h3{color:var(--text);font-size:17px;margin-bottom:6px}

/* ── Detalhe / thread ────────────────────────────────────── */
.thread{display:flex;flex-direction:column;gap:14px;margin:26px 0}
.msg{max-width:74%;padding:14px 18px;border-radius:14px;font-size:14.5px;white-space:pre-wrap}
.msg .who{font-size:11.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase;
  color:var(--muted);margin-bottom:6px}
.msg.in {align-self:flex-start;background:var(--surface);border:1px solid var(--line)}
.msg.out{align-self:flex-end;background:linear-gradient(135deg,rgba(29,63,170,.5),rgba(59,130,246,.32));
  border:1px solid rgba(59,130,246,.35)}
.msg .when{font-size:11.5px;color:var(--muted);margin-top:8px}
.reply-box{display:flex;gap:12px;align-items:flex-end}
.reply-box textarea{min-height:88px;resize:vertical;flex:1}

/* ── Formulário novo ticket ──────────────────────────────── */
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px 20px}
.form-grid .full{grid-column:1 / -1}
.product-picker{display:flex;flex-wrap:wrap;gap:10px}
.product-picker input{position:absolute;opacity:0;pointer-events:none}
.product-picker label.opt{
  cursor:pointer;display:inline-flex;align-items:center;gap:9px;
  border:1px solid var(--line);border-radius:10px;padding:10px 16px;
  font-size:13.5px;font-weight:600;text-transform:none;letter-spacing:0;color:var(--text);
  background:var(--bg-soft);transition:border-color .15s, background .15s;margin:0;
}
.product-picker label.opt i{width:9px;height:9px;border-radius:50%}
.product-picker input:checked + label.opt{border-color:var(--blue-br);background:var(--blue-soft)}
.product-picker input:focus-visible + label.opt{outline:2px solid var(--blue-br);outline-offset:2px}

/* ── Filtros ─────────────────────────────────────────────── */
.filter-bar{display:flex;align-items:center;justify-content:space-between;
  gap:12px;margin-bottom:18px;flex-wrap:wrap}
.filter-form{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.filter-form select{
  width:auto;background:var(--surface);color:var(--text);
  border:1px solid var(--line);border-radius:9px;
  padding:9px 14px;font:inherit;font-size:13.5px;cursor:pointer
}
.filter-clear{font-size:13px;padding:8px 14px}

/* ── Anexos / upload ─────────────────────────────────────── */
.file-input-wrap{
  display:inline-flex;align-items:center;gap:10px;cursor:pointer;
  border:1px dashed var(--line);border-radius:10px;
  padding:10px 16px;background:var(--bg-soft);
  transition:border-color .15s;font-size:0;
}
.file-input-wrap:hover{border-color:var(--blue-br)}
.file-input-wrap input[type=file]{position:absolute;opacity:0;pointer-events:none;width:0;height:0}
.file-input-btn{font-size:13.5px;font-weight:600;color:var(--blue-br)}
.file-input-hint{font-size:12px;color:var(--muted)}
.file-input-wrap.compact{border:none;padding:0;background:none}
.file-input-wrap.compact .file-input-btn{
  display:inline-flex;align-items:center;gap:6px;
  border:1px solid var(--line);border-radius:9px;padding:9px 14px;
  font-size:13.5px;color:var(--text);font-weight:600;
  background:transparent;transition:border-color .15s
}
.file-input-wrap.compact:hover .file-input-btn{border-color:var(--blue-br)}

.msg-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}
.att-img img{max-width:220px;max-height:180px;border-radius:8px;
  display:block;border:1px solid var(--line);transition:opacity .15s}
.att-img:hover img{opacity:.85}
.att-file{
  display:inline-flex;align-items:center;gap:6px;
  font-size:13px;color:var(--blue-br);
  border:1px solid var(--line);border-radius:8px;padding:7px 12px;
  background:var(--surface);transition:border-color .15s
}
.att-file:hover{border-color:var(--blue-br);text-decoration:none}

/* ── Reply box com rodapé ────────────────────────────────── */
.reply-box{margin-top:24px}
.reply-inner{background:var(--surface);border:1px solid var(--line);border-radius:14px;overflow:hidden}
.reply-inner textarea{
  width:100%;min-height:88px;resize:vertical;
  background:transparent;border:none;border-radius:0;
  padding:16px 18px;font:inherit;font-size:14.5px;color:var(--text)
}
.reply-inner textarea:focus{outline:none}
.reply-footer{
  display:flex;align-items:center;gap:10px;
  padding:10px 14px;border-top:1px solid var(--line);background:var(--bg-soft)
}
.reply-footer .btn{margin-left:auto}

/* ── WebSocket banner ────────────────────────────────────── */
.ws-banner{
  display:flex;align-items:center;gap:10px;
  background:rgba(59,130,246,.14);border:1px solid rgba(59,130,246,.35);
  color:#93c5fd;border-radius:10px;padding:12px 16px;
  font-size:13.5px;font-weight:600;margin-bottom:16px
}
.ws-banner::before{
  content:'';display:inline-block;width:8px;height:8px;border-radius:50%;
  background:#3b82f6;animation:blink 1s ease-in-out infinite alternate
}
@keyframes blink{from{opacity:.4}to{opacity:1}}

/* ── Responsivo ──────────────────────────────────────────── */
@media (max-width: 920px){
  .login-wrap{grid-template-columns:1fr}
  .login-brand{border-right:none;border-bottom:1px solid var(--line);padding:40px 28px}
  .form-grid{grid-template-columns:1fr}
  .tickets .hide-sm{display:none}
  .msg{max-width:92%}
  .topbar{flex-wrap:wrap;gap:10px;padding:12px 16px}
  .container{padding:24px 16px 56px}
}